Effective Use Of Problem Solving Techniques Philosophy Essay

It is our applied management syllabus in ‘business management’ course. We were doing a project in this subject. We have to do that select any kind if business and find and identify a problem in that and then by using problem solving techniques make a solution for that identified problem. Before started it was looking a difficult job but when we did started it was making easy step by step.

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We had chosen DLF Construction Company. In this project we used many techniques. We used swot analysis and porter 5 forces to identify a problem .it all were included in our first assessment.

In our second assessment we did a work on identified problem. We used cause and effects, 5 whys also in problem solving techniques. We got many solutions to solve it. Change in design and estimation skills we found to solve identified problem.

In this project we selected DLF construction Ltd. It is an Indian construction company. When we were doing this project then it was necessary that our selected business should have any major problem. For eg. If we select Burger King. Then customer service is the main problem.

And then we had to do that analyse the problem by using tools ’cause and effects’. Then we had to need that find solutions by using problem solving techniques. There were so many solutions to solve the problem but we did search for some main solutions to get the decision.

Problem indemnification

We select DLF construction Ltd. Company to do our project. We did many researches to get more knowledge about this company. We used swot analysis and make a list about its strengths, weaknesses. Opportunities, and treats and ‘porter’s 5forces’ to analyse the problem. We got in our search that estimation was the major problem in our selected company. This problem exist universally, estimation problem cause the profit of DLF group decline.

Estimation is a very important practical work in construction project.


When we were searching for suitable solutions, we used some problem solving techniques. We used 5 whys to get a perfect solution for identified problem. we used cause and effects and we got four factors which effect estimation problem. These four factors are:-

Change in design.

Inappropriate technology.

Estimation skills.


When we were searching about solutions we also got some knowledge from our class. Because in our class our tutor also was helping us in our project. He discussed every group’s project in every lecture one by one. We got so many different points of views from there. We got the cause “documentations’ from our class.

Strategies used to get solutions:-

In our research about solution for DLF’s estimation problem, we got DLF has some internal and some external factors by 5 whys, which can effect by ‘change management’.

DLF have to do use change management in their business.

It has to change design by analysing changes in design.

It has to analyse estimation skills to solve poor estimation skill problem.

When we were searching about estimation skills that what we have to do in this research or what kind of job has to have estimation skills? And the answer was ‘estimator’. Then, to understand estimation skill better we did search about ‘estimator duties in construction’ in Google’s search engine. We read so many entries; finally we picked up five entries. These five entries are:-

The Responsibilities of a Construction Estimator[5]

Construction Estimator Job Description[6]

Construction Estimator Job description and activities[7]

Construction Estimator Job Description [8](it is the same title with second entry, but they have different content).


We identified these all entries in our second assessment. We used 5 whys in ‘estimation skills’ also. We got that company have to need to give prefer to experience staff, because old employees have better experience than new employees. DLF has to do check qualification of estimator every three years, make sure they have enough skills and their experience match with new technologies and industrial standard.

Team’s role

We have group no.4.we are four members in our group. Our names are below:-

Daljit Kaur (me).

Liu Xiong.

Kiran Gullapalli.

Sukhwinder Kaur.

In our group we all are hard worker and intelligent but Liu Xiong, he is a Chinese boy. He is very intelligent and smart in our group. So we select him as a leader of our group. He did such a real leadership role in our project. He is very helpful and kind person also. I have no internet at home and I have a baby also so I was unable to type my assessment but he did a great job me he and Kiran both typed our assessment. I am very thankful to them for this act of kindness.

In our team we all did a good job in our project. We are four members in our team. We three are from India and one from china. We have different ethnic culture in our team. We got some problem to communicate with each other, because we are living so far to each other. So we make contact by phone to each other. We can also use internet but there is no internet at my home. And i was unable to go at internet cafe. On the other hand we did also many meetings after our classes also.

It is our each team member’s role below:-

Liu Xiong: – he is our team leader. He is very smart and intelligent person of our team. We did all research by own and send it to him and then he select an appropriate research and type it .we can say he gave final touch to every commitment. He also made a chart about change management in our project.

Kiran Gullapalli: – He is very intelligent person. He told us about this company when we start our whole project. He gave us a lot of knowledge about their business.

Sukhwinder: – she is an intelligent girl. She did some good jobs in our project. She did ‘business problem’ in our project.

Daljit: – it’s me. I did a better job in our project. I did many researches and made the part of ‘change in design’. I did very hard work in our project.

A change can make best to any design and a change also can make failure to any design also. So it is very necessary that which change you are going to do, Make sure that it is best for your design. So I did this part of project with the help of my members also.

On the other hand it was a great job which we did successfully in individual.

Own role: – when we did start our project we did contribute our assessment that who will do what. Kiran did first part of assessment. He did introduction and we all give him help in that.

Second part was done by Liu Xiong.he did the main body. And we all give him our research and views.

Third and last part is conclusion, which was done by me and Sukhwinder also. We did limitations, implication and summary.

On the other hand it was a great job which we did successfully in individual. I got one thing from this job that team is a very good part or key to get solution of any problem. We can get knowledge from different minds. Because everyone have different point of view in their mind. It makes the easier to your work. I got more knowledge from my group members about business management during this project. As i mentioned that I have no internet at my home so we discussed this project in meeting at my college’s library. Because we all members are living far away to each other so we did all meetings after every class. It was two to three hours period every day. We debate some time during our project. Because when we discussed our researches then after that we find an appropriate answer for our project. I did really hard work in this project.

I think internet is very necessary in this time. I feel that internet is the main key of any study during period. Without it we can’t find any research about any project and we can’t communicate with anyone also. So it is very necessary that if you want to do any study then it is necessary that you have internet at your home which you can use any time. Because sometime when you are at home anytime and you are thinking about your project then any ideas can come in your mind, for save you can type it and send to your group members and discus it at the moment also. May be it should be perfect for your project.

Some time I also did many calls to my members but you can’t expose your thoughts by wording every time.

So we all did very hard work in this project. It was really an interesting job. I like it very much. I got so many different energetic ideas from our team work. I got team work can discover the advantage of success. I also discovered that even the simplest things on earth could be turned into something amazing if we put enough creativity and effort into working on them.

In this assignment, we practiced using scientific method to solve a real problem. The process include ‘Problem identified’, ‘Analyse the root factor’, ‘search solution for root factor’ and ‘get integrated solution’. Especially in the stage of ‘analyse root factor’, the 5 Why method was used to find root factors, before to do that i was thinking that it is really a hard job but after started it all questions were coming in front one by one.

There were so many solutions make an appropriate solution for identified problem. We put all solutions together and then select a perfect solution for that.

Review our assignment, we used Brainstorming and 5 Whys looking for solution, due to the limitations of Brainstorming and 5 Whys, our solution couldn’t completely solve problem. E.g. in the stage of Brainstorming, although we listed some causes, but these causes can’t cover all of the causes whilst we only chose two major causes to analyse, it leaded to information loss once again. When we were doing the 5 Whys, we found some solutions, but these solutions are still lock of details. In the real production actives, DLF need do more detailed work. On the other hand, our construction’s experience affects the quality of solutions as well


After we finished our work, we learned that choose a good method is the first step to success, master the tool is a guarantee to success, besides these, gather information is also very important during the problem solving, more information you gathered more helpful to help you fix real problem.

Team work is a good job .you can contribute your burden with whole team in it .It gives you different views to know something. It makes your path very easy.

On the other hand team work has more interpersonal communication problem. We are three members from India and one from china. It makes us sometime difficult to understand him.

When we did start our project then we all was unable to know anything about it. But after start it all things were coming in front one by one. It was not an easy job but now I can say it was a good and easy job. Our one member Sukhwinder, she was unable to do anything but we all give her help to do all projects’ researches.

One time we were stuck in fish bone that how we can use it to identified the problem. We did so many things but finally we made a decision that we will not use it. So we use swot analysis and porter’s 5 forces in it. It was a good decision to make easier to our project. When we did start our project i was feeling unable to myself to do this project. I was so worried about my role that how could I do these all jobs. But now I am very happy with our jobs in whole project.

I learned that every project has some weaknesses and some strengths and working with a group can help discover what they are. We faced many challenged in our project. It was a difficult job but now I can say if in future I will meet any problem like this with an individual work on it then I can face it very easily. Because this job make me able to face any problem very nicely. I can solve my problems with good skills. Now, I like challenges. I can prove my ability to do any project. I can make any change in design with confidence. I can handle any situation at any place because this assessment gives me a lot of skills to do any project within a group. It was a great opportunity to learn anything about applied management. If in future I will face same project, then i will not tensed like this. It will be easy for me. I can understand my all group members point of view easily because of this group assessment. I get more confidence after this project. I can expose myself and my feelings easily now. I can use my decision making skills easily, which are improved by this project. I can prove myself in similar project in future. I am interested in team work and I can make any decision with team project. In shortly i can say this project improve my decision making skills and problem solving skills also, which can help to find problem and then make a decision also.